Online Returns and Refunds

Receiving your refund

After our warehouse receives your returned products and confirms that all of the requirements have been met, we will immediately request your refund and send you a confirmation e-mail.

Refund times depend on the payment method used when purchasing:
  • Credit or Debit Card: refund times will depend on the Card company’s policies. We assure you that the currency date for the credit will coincide with the date of the original payment, therefore you will not be charged any interest fees
  • Payment with PayPal: The refund will be visible within 24 hours from when you receive your confirmation e-mail. The PayPal option is available only for customers from Australia, Hong Kong, Singapore and South Korea.