The right to return products bearing the Emporio Armani trademark shall be deemed correctly exercised once the following conditions have been fully met:  

•   • the products have not been used, worn, washed or modified; 

•   • the identification tag is still attached to the products; 

•   • the products are returned in their original packaging; 

•   • the products are not damaged. 

You will inform the store about the Return by providing the following information via email: 

• Tracking number; 

• Return form filled in; 

• Proof of purchase. 

Shipping cost for return product are at your charge. 

Once the products are back in store within the term of 30 (thirty) days from the date of purchase, they will be checked if they meet the above criteria, then the outcome of the return and the acceptance of the items will be communicated to you via email.  

If you have fulfilled all requirements set forth above and the return is accepted, you may replace the product / products or ask for a refund based on payment method used for the purchase 

Additional notes: 

• The change can be done with proof of purchase within 30 days from the date of purchase and only after the store that received the products to be replaced has checked that all the above requirements have been met. 

• Exchange product can be done in two different ways: 

-            Physically in every Emporio Armani store of the same country. (see the full list of Emporio Armani stores at the end of the document). 

-            Remotely by contacting the store where you bought the product and organizing the shipping back. 

If the product or products selected for replacement are not available, the store may not accept your replacement request and will therefore reimburse you for the price of the product or products that were originally purchased.  

If the products selected for replacement are available, the store may accept your replacement request and will therefore send you an email confirming shipment of the replacement products. 

Products will be shipped within fourteen (14) days from the date when the store becomes aware of your replacement request. The costs of shipping replacement products will be borne by the store  

• If in the meantime the article changes the price, you will be refunded with the amount paid. 

Refund times and procedures 

If the return is accepted according to the provisions set forth above, Giorgio Armani Retail S.r.l. (“Armani”) shall refund the amounts paid for the returned products according to the methods and times described below. The reimbursement of the sums shall be made by Armani, in all cases, to the person that made the payment. 

The refund procedure will be initiated by Armani within fourteen (14) days from when Armani was informed of your decision to return. The procedure will begin after checking to ensure that your return is in accordance with the present terms and conditions and that the returned products have been accepted as indicated above. 

Armani issues the refund using the same payment method you used to purchase the returned products, unless you have expressly agreed with the Armani to use another payment method, and on the condition that you must not incur any further cost as a result of the refund. 

The value date for the credit shall be the same as the value date of the original debit and consequently you shall not lose bank interest. 

If the return is not accepted: 

Should the terms and conditions hereby indicated not be respected, you will not be entitled to any refund of sums already paid to Armani, the store will send you a non-acceptance email. Within 14 (fourteen) days the store has sent the above mentioned email, you might be redelivered the products, at your expense, and in the condition in which they were returned to Armani, according to the procedures of which you will be informed. 

COUNTRY  

POINT OF SALE

ADDRESS

Italy

Emporio Armani Milano Manzoni 31 

Via Alessandro Manzoni, 31 - Milano 

Italy 

Emporio Armani Orio Al Serio Orio Center 

Via Portico, 71 
1st floor - Orio al Serio 

Italy 

Emporio Armani Bologna 

Galleria Cavour, 7 - Bologna 

Italy 

Emporio Armani Forte Dei Marmi 

Via Carducci, 29 - Forte dei Marmi 

Italy 

Emporio Armani Napoli 

Piazza Dei Martiri, 61-62 - Napoli 

Italy 

Emporio Armani Uomo Milano La  Rinascente 

Piazza del Duomo - Milano 

Italy 

Emporio Armani Roma 

Via Del Babuino, 140 - Roma 

Italy 

Emporio Armani Firenze 

Via Roma, 14/R - Milano 

Italy 

Emporio Armani Aeroporto Milano Linate 

Area Imbarchi, Viale Enrico Forlanini, Aeroporto di Milano Linate - Segrate 

Germany 

Emporio Armani Duesseldorf 

Koenigsalee 11 - Dusseldorf 

Germany 

Emporio Armani Muenchen 

Theatinerstrasse 12 - Muenchen 

Germany 

Emporio Armani Berlin 

Kurfuerstendamm 29, 10707 Berlin;

Belgium

Emporio Armani  Bruxelles 

Boulevard De Waterloo 47 Waterloolaan - Bruxelles 

Belgium 

Emporio Armani  Anversa 

Hopland 16/22 - Antwerpen 

France 

Emporio Armani Paris Saint Germain 

149, Boulevard Saint Germain - Paris 

France 

Emporio Armani Nice 

1, Rue de Paradis - Nice 

France 

Emporio Armani Cannes 

52, Boulevard de La Croisette - Cannes 

France 

Emporio Armani Paris George V 

41, Avenue George V - Paris 

UK 

Emporio Armani New Bond Street 

51-52 New Bond Street - London 

UK 

Emporio Armani Glasgow 

210/212 Ingram Street - Glasgow 

Spain 

Emporio Armani Barcelona 

Passeig de Gràcia, 47 - Barcelona 

Portugal 

Emporio Armani Lisboa 

Avenida Da Liberdade, 220 A - Lisboa 

Austria 

Emporio Armani Wien 

Seitzergasse 2-4 - Wien